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Every year, thousands of travelers embark on unforgettable cycling and sailing adventures with Boat Bike Tours. But behind the scenes, an overwhelming surge of quote requests during peak season created delays and impacted customer experience. With Agentforce, BBT found the perfect balance—boosting efficiency while ensuring travelers get the best offers, faster than ever.

Bijenkorf, famous Dutch luxury retailer, partnered with Gen25 to streamline operations and deliver personalised experiences. By implementing Salesforce’s Service Cloud, Marketing Cloud, and Einstein AI, they transformed customer service and engagement. Read how Bijenkorf enhanced its shopping experience and strengthened customer loyalty.

Quooker, renowned for revolutionising kitchens with their boiling-water taps, faced a critical challenge as they expanded globally. To sustain their growth and maintain exceptional customer service, they needed a unified platform. In this case study, discover how Gen25 helped Quooker scale operations with Salesforce, creating a foundation for future growth and innovation. Ready to see how strategic technology can drive success across markets? Read on.

ILX turned to Gen25 with a clear goal: to scale for future growth. The focus was on streamlining processes, reducing manual tasks and creating a unified system that could easily support the company's expansion, while maintaining its customer focus and high service standards. Find out how Gen25 helped ILX Group solve operational challenges by implementing Salesforce CPQ, GoMeddo and Salesforce Surveys.

Finecast is revolutionizing digital advertising with innovative solutions that leverage cutting-edge technologies and strategic partnerships to effectively target audiences.

B&C International, a key player in the European windows and interior design market. A focus on scalability, data and customer experience to unlock growth potential and support expansion efforts.

A success story aimed at reshaping the travel industry's planning and booking processes by creating a dynamic 360-degree interface using the Salesforce solution.

Aurea Imaging is a leading crop intelligence provider. With their ambition for further global expansion, Gen25 implemented Salesforce Sales Cloud to match their needs on market expansion.

How Mollie can scale faster internationally and build a better data-driven customer view at the same time.

Fast implementation for rapid scaling

Creating a single customer view for optimal customer service

AI-powered Next-Best-Actions and Case classification increase quality and efficiency

A CRM that integrates smoothly with state-of-the-art tooling for their sales reps

How do you scale a fast-growing business while keeping operations seamless and customers happy? Moving Intelligence faced this challenge head-on. See how they transformed their workflows, improved efficiency, and strengthened customer relationships.

Keeping pace with our fast growth and increasingly more complex scheduling requirements is now possible.

Via the Nexus project, GGN aims to operationalize their strategy so that it can set a higher standard in the market.

Gen25 united Nuffield Health fitness and health bookings in one easy-to-use customer platform

From 200 customers in excel to more than 3000 customers in Salesforce

Reaching more people and acquainting more people with art and culture

Service cloud for luxury online customer experience

Salesforce is the core of the organization and is leading to many external systems such as the website, accountancy system and their POS-application.

Beter Bed have been experts in sleeping for over 35 years. The specialist beds retailer was established in the '80s and is characterised by a comprehensive range of quality products for every budget, along with excellent service.