All Customer cases

Rapid growth brought new challenges for Repair Care: from fragmented information to limited visibility across teams. Partnering with Gen25, they transformed manual processes into one connected digital workflow, creating clarity and control across their operations.

For Celestyal Cruises, delivering exceptional cruise experiences goes beyond breathtaking destinations and high quality service - it’s about seamless service from start to finish. However, their existing platform setup wasn’t meeting expectations.

Every year, thousands of travelers embark on unforgettable cycling and sailing adventures with Boat Bike Tours. But behind the scenes, an overwhelming surge of quote requests during peak season created delays and impacted customer experience. With Agentforce, BBT found the perfect balance—boosting efficiency while ensuring travelers get the best offers, faster than ever.

De Bijenkorf’s digital transformation: delivering smarter, more personal luxury service with AI, unified data and seamless omnichannel support.

Quooker, renowned for revolutionising kitchens with their boiling-water taps, faced a critical challenge as they expanded globally. To sustain their growth and maintain exceptional customer service, they needed a unified platform. In this case study, discover how Gen25 helped Quooker scale operations with Salesforce, creating a foundation for future growth and innovation. Ready to see how strategic technology can drive success across markets? Read on.

ILX turned to Gen25 with a clear goal: to scale for future growth. The focus was on streamlining processes, reducing manual tasks and creating a unified system that could easily support the company's expansion, while maintaining its customer focus and high service standards. Find out how Gen25 helped ILX Group solve operational challenges by implementing Salesforce CPQ, GoMeddo and Salesforce Surveys.

Finecast is revolutionizing digital advertising with innovative solutions that leverage cutting-edge technologies and strategic partnerships to effectively target audiences.

B&C International, a key player in the European windows and interior design market. A focus on scalability, data and customer experience to unlock growth potential and support expansion efforts.

A success story aimed at reshaping the travel industry's planning and booking processes by creating a dynamic 360-degree interface using the Salesforce solution.