Turn AI into your business advantage

The usage of Agentic AI is surging, but many organisations are struggling with scaling AI into real business value. That's where Gen25 comes in. We bring together business experience, AI expertise and a deep understanding of customer experience to help businesses thrive in an AI-driven world. The technology is there, Gen25 is ready to put it to use with your organisation!

Want to know where to start?
By clicking at the button below, you'll get access to our AI readiness assessment and also get a free whitepaper on AI selection strategy.

j.vanwessem@gen25.com
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AI assessment

Examples where we turned AI into business value

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'Faster responses for luxury-level care'

With AI agent ‘Co’, de Bijenkorf speeds up responses, improves first-time resolution and maintains its luxury-level service. Fast and safe deployment was ensured, allowing teams to focus on exceptional customer care.

‘Direct 24/7 response to customers’

Agent ‘CoCo’ is reducing call volumes, speeding up response times and freeing up teams to focus on more complex customer needs. Coco was deployed quickly, because we created clear guardrails to speed up implementation. Example name changes, or compensation measures.

‘Overcoming seasonal peaks in quote requests’

Improving customer service with the ambition to handle up to 60% of 12.000 quotes automatically.


Gen25 as your business partner in AI value

With our unique blend of technical expertise and business consultancy, we don’t just implement technology: we ensure it works for you and that you make the best out of it.

  • Customer experience focus
    Our team specialises in designing solutions that prioritise customer satisfaction and engagement.
  • Tailored implementation
    We don't just help you explore AI, we help build and execute a clear outcome-driven AI strategy tailored to your specific business needs, ensuring a seamless fit with your processes.
  • Long-term support
    ‍    We monitor and optimise your solution, helping you stay ahead in a competitive market and giving you all the keys to be knowledgeable and autonomous.
  • Structured and high-value transformation
    With deep industry expertise and strong partnerships with leading AI providers, we help organisations accelerate their AI strategy and implementation. Our focus is always on delivering tangible and measurable business impact.

How do we help to create real business value with AI?

0. Start the AI and CX performance scan
Want to improve your customer experience using AI? Map your CX performance and how to improve this with AI and data. Use our questionnaire based model to deliver clear results in a spider graph directly online.
Start the scan
1. Create an AI readiness game plan
Explore business challenges in more detail in workshops with our experts. The workshops inspires participants with AI use cases, facilitates brainstorming for AI applications, resulting in a clear game plan for AI integration.
Create AI game plan
2. Build a proof of concept (POC) or MVP
Validate the AI solution for the challenge and deploy into operations. Actively use AI like Salesforce Agentforce in a specific organisational scenario to evaluate its impact and benefits.
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3. Expand AI into full scale operations
Refine and expand AI to large scale operations. Use Gen25 technology and business expertise  to resolve business challenges at large scale, such as business growth, cost control, customer focus or platform innovation.
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Turn your ambitions into an AI game plan

Gen25’s AI readiness assessment starts by understanding your goals and reviewing your current AI landscape. We then assess your data, technology and skills. Through our hands-on AI Workshop, your team explores real use cases and shapes a tailored AI game plan. You receive clear insights and a practical roadmap to strengthen AI readiness and align it with your strategy.

Fill in your details now and find out now if your business is ready for AI and  also receive an AI selection strategy whitepaper for free! 

j.vanwessem@gen25.com

Start your AI readiness assessment

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