System integration

System Integration

At Gen25 we have chosen to work with innovative clouds like Salesforce and AWS. The cloud integrations we deliver our customers bring innovation to their teams and customers. Our specialists set up innovative clouds such as Salesforce and AWS entirely according to your wishes.

Salesforce Quickscan

Talented colleagues

1st

Salesforce partner in the Netherlands

20+

Customer success stories online

179

Salesforce certificates

How we work with
cloud technology

At Gen25, we like to get down to business. Our team of passionate specialists can change gears swiftly. Our broad knowledge of Salesforce cloud technology and partnership with AWS enables us deliver a succesfull implementation, optimization and integration of the different clouds which are available. The intelligent connections between different clouds results in a strong and user friendly cloud platform for your organization.

After that, we don't just disappear: we continue to refine business processes so that you can move forward now as well as in the future. We transform your challenge into your solution with our cloud solutions.

sales and service

- Service Cloud
- Sales Cloud
- Amazon Connect
- Tableau
- CPQ

Customer Engagement

- Experience cloud
- Customer360
- Mulesoft integration
- Heroku

marketing

- Marketing Cloud
- Social Studio
- Pardot

Commerce

- B2B Commerce
- B2C Commerce

Business challenges

Reimagine customer experience with AI and automation

Dynamic customer-level data sets allow organizations to map and track customer behavior across interactions, transactions, and operations. A solid platform for customer data, is the foundation for developing an in-depth understanding of customer experiences. Create a customer level data lake using Salesforce cloud integration and reimagine customer experience using AI and automation.

Turn one-time shoppers into loyal customers

65% of customers switch to a different brand because of a poor customer service experience. They want to be heard and taken seriously. Combine Salesforce with intelligent chatbots and social channel orgistration via Social25 to deliver valuable conversational commerce. Make the customer journey a personalized two-way conversation at scale instead of a one-way no-size-fits all workflow. Transform your service center into a profit center.

Enable rapid scalable growth

Break the silos! Marketing, service and sales need to work together to maximize scalability. An integrated Salesforce based marketing, sales and service platform enables automation across customer journeys. With a 360° view everyone has the information they need during the entire customer journey. All data sources are connected to support the best customer experience and enable data driven decision making.

Transform business ambitions into a clear solution design

Using advanced digital technology to realize challenging business ambitions has a lot of potential but also has the risk of being overwhelming in possibilities. Let’s kickstart a Discovery to match business ambitions with digital technology! We facilitate a deep-dive, divided in 4 stages, on how to convert your challenge into your digital solution.

Salesforce Quickscan

Create valuable insights with the Gen25 Quickscan for Salesforce and get more out of your Salesforce org.

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System Integration

How we work with cloud technology

Business challenges

Salesforce Quickscan

How we work with
cloud technology