Start the CX and tech performance check
- Direct access to 12 experience based questions to grade your CX
- Your results are visualised in a custom radar graph after completing the questionnaire
- Instant recommendations on improving your CX
- Access to a full whitepaper on the model
- Easy translation of the scoring outcome to net promotor score categories
- Direct contact with our experts on the results you shared to give a custom first advice
Numbers about the importance of CX
There is no lack of technological potential or a shortage on business ambitions. The technological capabilities are there, but how do you create focus and make them count in CX? Turn the potential of CRM technology like Salesforce together with data and AI into real business value with the improvement of customer experience. We'll explain the importance of the four factors which make up a great customer experience in the descriptions below.
Four stages towards CX improvement
There is no lack of technological potential or a shortage on business ambitions. The technological capabilities are there, but how do you create focus and make them count in CX? Turn the potential of CRM technology like Salesforce together with data and AI into real business value with the improvement of customer experience. We'll explain the importance of the four factors which make up a great customer experience in the descriptions below.