Implementation

At Gen25 we have chosen to work with innovative clouds like Salesforce and AWS. The cloud integrations we deliver our customers bring innovation to their teams and customers. Our specialists set up innovative clouds such as Salesforce and AWS entirely according to your wishes. We build the platform you need to realize your ambitions.

70
Talented colleagues
1st
Salesforce partner in the Netherlands
20+
Customer success stories online
179
Salesforce certificates

How we work with
cloud technology

At Gen25, we like to get down to business. Our team of passionate specialists can change gears swiftly. Our broad knowledge of Salesforce cloud technology and partnership with AWS enables us deliver a succesfull implementation, optimization and integration of the different clouds which are available. The intelligent connections between different clouds results in a strong and user friendly cloud platform for your organization. Next to Salesforce clouds we have extensive experience with the integration and implementation of additional applications to create a tailored cloud platform to grow your business on.

After that, we don't just disappear: we continue to refine business processes so that you can move forward now as well as in the future. We transform your challenge into your solution with our cloud solutions.

sales and service

- Service Cloud
- Sales Cloud
- Amazon Connect
- CPQ
- GoMeddo

Customer Engagement

- Experience cloud
- Customer360
- Mulesoft integration
- Heroku
- CRM analytics (Tableau CRM)

marketing

- Marketing Cloud
- Digital engagement
- Pardot

Commerce

- B2B Commerce
- B2C Commerce

Marketing

We have the combined marketing industry experience and Salesforce technical expertise to deliver Salesforce Marketing Cloud or Account Engagement solutions that create ongoing efficiency and generate marketing return on investment.

Sales

For any company sales is a critical factor in growth. We enable organisations to dedicate time to sales in the most efficient and productive way with our Salesforce expertise and implementation. We don't just implement Sales Cloud, we create a platform which helps bring in the results you want.

Service

Good service means happy customers, and happy customers drive your business growth. We implement digital technology like Salesforce Service Cloud and Experience Cloud, which are essential for direct customer engagement and a quality 360 customer view.

Business challenges

Reimagine customer experience with AI and automation
Dynamic customer-level data sets allow organizations to map and track customer behavior across interactions, transactions, and operations. A solid platform for customer data, is the foundation for developing an in-depth understanding of customer experiences. Create a customer level data lake using Salesforce cloud integration and reimagine customer experience using AI and automation.
Enable rapid scalable growth
Break the silos! Marketing, service and sales need to work together to maximize scalability. An integrated Salesforce based marketing, sales and service platform enables automation across customer journeys. With a 360° view everyone has the information they need during the entire customer journey. All data sources are connected to support the best customer experience and enable data driven decision making.
Transform business ambitions into a clear solution design
Using advanced digital technology to realize challenging business ambitions has a lot of potential but also has the risk of being overwhelming in possibilities. Let’s kickstart a Discovery to match business ambitions with digital technology! We facilitate a deep-dive, divided in 4 stages, on how to convert your challenge into your digital solution.
Improve performance with support and managed services
With our expert support and managed services, we ensure your organisation gets the most out of your Salesforce org. You want to focus on the business challenges ahead and technology should help you to make it easier to achieve your goals. With this service, we use our knowledge and expertise within your organisation to optimise your performance. We offer various levels of service, from incidental support to a continuous improvement program.

Salesforce Quickscan

Create valuable insights with the Gen25 Quickscan for Salesforce and get more out of your Salesforce org.

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