Run and scale your professional services business with confidence

In today's rapidly changing market, professional services firms navigate challenges like unpredictable project profitability, inefficient resource utilisation, and managing cash flow. Addressing these effectively is key. As certified implementation partner and active users of Certinia, Gen25 offers real-world insight to help firms gain clarity, control and impact, providing solutions for these core issues.

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j.vanwessem@gen25.com
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Professional services Certinia demo: Solve 3 Main Challenges

  • Project profitability & performance: Gain end-to-end visibility across your sales and services full value chain, from pipeline to billing, with real-time data for accurate forecasting, preventing revenue leakage and ensuring project success.
  • Optimal resource utilisation: Effectively manage your talent, aligning the right people with the right projects based on skills and availability. This prevents overwork, underutilisation, and ensures your team is productive and engaged.
  • Streamlined financial operations: Automate time and expense tracking, and simplify complex billing processes. This accelerates cash flow, reduces manual errors, and improves overall financial control and reporting.

Why Certinia PS Cloud?

In a demanding market, service-led organisations must adapt quickly, maintain delivery quality, and scale operations without adding unnecessary complexity. Certinia Professional Services Cloud, built natively on Salesforce, helps you:

Gain end-to-end visibility
Unify sales, delivery, and finance on a single platform to view and manage your business from pipeline to billing.
Forecast with accuracy
Use real-time data to plan resources, margins, and project timelines. Make faster, more informed decisions.
Simplify time and expense management
Equip teams with mobile-ready tools for time tracking and expense submission. Configure approval workflows and sync directly with Salesforce records.
Maintain consistency during change
Automate workflows and manage projects dynamically as your business evolves.
Scale with confidence
Whether entering new markets or integrating new teams, Certinia supports sustainable growth.

Built for today's professional services challenges

Certinia helps you respond to key business pressures with confidence:

An integrated marketing, sales and service platform enables automation across customer and partner journeys.

With a 360° view everyone has the information they need during the entire journey.

All data sources should be connected to support the best experience and enable data driven decision making.

Why choose Gen25?

Our team understands the unique challenges professional services organisations face. From Salesforce consultancies to digital agencies and IT service providers, we bring firsthand experience and practical solutions to every engagement. At Gen25 we use Certinia ourselves to also improve our operations and company performance.

We help you with:

Go live quickly and efficiently

Focus on the most valuable features from day one

Achieve measurable, long-term business impact

Let’s talk

Discover how Certinia Professional Services Cloud can support your growth.
See what’s possible when your business runs on one unified platform.

j.vanwessem@gen25.com
s.nasibdar@gen25.com
Sayed Nasibdar
Account Executive
Want to know more? Let us know!
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