5 reasons why to work with a certified Salesforce implementation partner

Salesforce is a powerful customer relationship management (CRM) platform that can transform the way organisations manage their customer data and interactions. However, implementing Salesforce is a complex process that requires expertise and experience. Many organisations try to implement Salesforce on their own or with independent contractors, but working with a professional Salesforce implementation partner is often the better option. In this article, we’ll explore the reasons why.

Specialized expertise

A professional Salesforce implementation partner has specialized expertise in implementing and customizing the Salesforce platform. They have a deep understanding of the platform’s capabilities and limitations, and can provide valuable insights and recommendations for how to optimize its use for your specific business needs. This level of expertise is difficult to find in independent contractors, who may not have the same level of experience or knowledge.

Consistency and quality

A professional Salesforce implementation partner follows standardised processes and methodologies to ensure consistency and quality throughout the implementation process. They have a dedicated team of professionals who are trained to deliver high-quality results, and they use best practices to ensure that the implementation is completed on time and on budget. This level of consistency and quality is difficult to achieve with independent contractors who may not have the same level of training or access to resources.

Comprehensive services

A professional Salesforce implementation partner offers comprehensive services that go beyond just implementation. They can help with data migration, system integration, custom development, training, and ongoing support. This means that you have access to a full range of services that can help you get the most out of your Salesforce investment. With independent contractors, you may need to hire multiple contractors to handle different aspects of the implementation, which can be time-consuming and costly.

Proven track record

A professional Salesforce implementation partner has a proven track record of successfully implementing Salesforce for other organisations. They have case studies and customer testimonials that demonstrate their expertise and the value they can provide. This gives you confidence that they can deliver the results you need. 

Relationship-driven approach

A professional Salesforce implementation partner takes a relationship-driven approach to working with clients. They focus on understanding your business needs and building a long-term partnership based on trust and collaboration. This means that they are invested in your success and will work closely with you to ensure that your Salesforce implementation meets your business goals. With independent contractors, the relationship is often transactional, and they may not have the same level of investment in your success.


In conclusion, working with a professional Salesforce implementation partner is in most cases the better choice for organisations that want to implement Salesforce successfully. They offer specialized expertise, consistency and quality, comprehensive services, a proven track record, and a relationship-driven approach that can help you achieve your business goals. While independent contractors may seem like a more cost-effective option, the value provided by a professional Salesforce implementation partner far outweighs the cost. If you’re considering implementing Salesforce, we are happy to pick up the conversation with you. Gen25 has a trackrecord of 200+ implementations and is certified as a Salesforce Summit partner, the highest level of Salesforce partner certification.

Want to move forward with your business challenge in Salesforce? Fill in the contact form and let’s talk! 

More on this topic? Read the article Salesforce wrote about the importance of getting a partner in to make the best of the digital capabilities.

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