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Gen25 is now an official MuleSoft partner! As a Salesforce partner we know how important data integration is in building a platform solution for our clients, so we are happy to be able to offer the MuleSoft integration solutions.

Based on Salesforce, Gen25 built a platform that turned a 90% drop into a success story of growth for a company running a flexible business model.

Gen25 has developed a completely new portal for GGN Clients with Salesforce Experience Cloud. This portal, called ‘MijnGGN', offers GGN clients an overview and insights into their open cases, so that they can make informed decisions.

In 2009, Gen25 (part of Group25) was the first Salesforce consultancy partner in the Netherlands. Gen25 has had a strong position in the Salesforce network from the start. This unique position, together with the rapid growth of the CRM platform boosted the growth of Gen25.

On June 28, the Werkspoorkathedraal in Utrecht will be a place of inspiration and connection with the biggest Salesforce in-person event in The Netherlands this year. Gen25 is happy to join as a platinum sponsor and bring our story about accelerating your business and reimagining customer experience with data, AI and automation.

Gen25 is a proud sponsor of the Retailer of the year awards in the Netherlands! In the ‘Retailer of the Year' election, 1.5 million consumers gave over 2.7 million reviews about their favourite retailers in the most recent edition of the election.

Digital transformation is the process of using digital technology to modify or create new business processes, culture, and customer experiences to meet changing business and market requirements. Making digital technology work relies heavily on successful implementation. With Salesforce as the leading CRM system, let’s dive into the success factors of an implementation and how a SI-partner can help.

Read Alina Smit’s interview and find out how Academy25 kickstarted her Salesforce consultancy career.

On march 15, 2022 Salesforce hosted a special partner award ceremony for its most successful partners in the dutch ecosystem. Gen25 received the Salesforce financial services award and was additionally nominated as a top three contentor for the Salesforce retail and consumer goods partnership award, Salesforce connected ecosystem award and the Top EBU alignment partner collaboration award.

Data and value, they seem to be totally entangled, with more data leading to more value. Indeed, data has the potential to create new value, but data has no ambition of its own. Talking about ambition in a business context, Gen25 has launched a whitepaper on how to create a future-proof customer experience platform using data, AI and automation.

In 2021, Gen25 has taken training and development to the next level with the launch of Academy25. In this article, we review the Academy25 program together with Jan Dost, COO of Gen25.

Shouting at devices: I never got it. I feel a bit weird when I'm shouting at Alexa to turn off the lights. But still I see the shift to voice both in companies and consumers around me. That's why I am excited about the integration of voice in our GoMeddo application.