Collaborate with FinTechs to stay relevant towards your customers

  • Circl, Amsterdam
  • 09:30 - 13:00
  • 06-06-2019
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Times are changing, customer expectations and the impact of the latest technologies are revolutionising industries - and banking is no different. In this session we explore three topics related to the finance industry and technology.

Collaborate with FinTechs to stay relevant towards your customers

Open Banking and customer expectations have forced financial institutions to collaborate with FinTechs but how do you do this potentially with 100+ partners?

Panel discussion with ABN Amro Bank, Moneyou, Rabobank and Adyen.

It is no secret that customer satisfaction is greatly enhanced when you deliver as an organisation what you promise. Ramin Basim, Gen25, will lead a panel discussion with these customers to learn more about their experiences creating customer value through technology.

People & the digital transformation

This session will be very practical! We'll explore common triggers that drive transformation within the Financial Services industry; Strategies, learnings, and best practices that ensure constant innovation and...possible starting points for digital transformation at your organisation including a case study.

Circl, Amsterdam
09.30 - 13.00



Rogier Raaijmakers - Head of Direct Investments/Head of Client Solutions


Kathelijne Swaak, Product Owner Social Media at Digital Banking


Babiche Tervoort, Head of Customer eXperience


Martine de Visscher, Product Lead for Plugins & Partners


Sander Daniels, Financial Services Industry Specialist


09:30 - 10:00
Introduction & Welcome
10:00 - 10:30
The Shift in the Financial Services Industry
10:30 - 11:00
Panel discussion with Rabobank, ABN AMRO, Moneyou & Adyen
11:00 - 11:30
Technology & people best practice story
11:30 - 13:00
Networking & lunch

Event partners